| Shipping and Delivery Info | Assembly Info |
Info You Want To Know, Please Read Everything Below
It's a lot of reading but that's because there is a lot of good information you should know.
- If you have placed your order on eBay (We are a eBay
PowerSeller
), please make payment as soon as possible,
detailed payment instructions are provided in the eBay descriptions, you should be able to make payment before you
click on "Buy it Now" and immediately after. Please remember that when you click on "Buy it Now" on eBay, you have purchased and are entering into a contract
to pay for the item. - Any canceled order with no fault of our own after your order and payment is processed and prior to shipment is subject to a 3.5% cancellation fee. Any canceled or returned order with no fault of our own after the order is picked up and prior to delivery is subject to the actual shipping cost paid to the shipping company and the actual shipping cost to return the product, and a processing fee of 3.5% of the total price, these costs would be deducted from your refund. If you are unsatisfied with the item after receiving and trying out the item, within 30 days after delivery, you can request a return and we will issue a refund of your total price paid minus the actual shipping cost paid to the shipping company to deliver and return the product, click here for more 30 Day Money Back Guarantee details. Our money back guarantee shows you how confident we are that you will love our fitness equipment and not want to return it because the equipment is great and everybody is always happy with it. Customer is responsible for the actual shipping cost we pay to the shipper to deliver and return the product, this amount will be deducted from your refund. All returns require the customer to have the original box and packaging.
- On very rare occasions, a product may require service adjustments upon receipt of the product or during the initial month(s) of ownership during the "break-in" period. You will be provided with unlimited FREE in-home service for up to one full year to rectify any such service issues on ALL products that include a manufacturer's one year in-home labor warranty. If parts are required, new replacement parts will be shipped to customer FREE of charge. If service related issues from manufacturer are pending or being processed, customer agrees to cooperate in the scheduling of service under the manufacturer's warranty. Therefore, such service adjustments or delays which are out of our direct control are not grounds for cancellation or return of a product, a return can not be authorized for these reasons. Although it is unlikely, a product may require more than one service call to the manufacturer to resolve a parts or service matter. On these rare occasions, your patience would always be greatly appreciated, the manufacturer always works hard to resolve all issues as soon as possible. Customer agrees that the aforementioned circumstances are not grounds for requesting a return or refund.
- All our fitness products and eBay descriptions are described, pictured, and all information provided to you is as best to our Knowledge. We try our very best to describe each item as best to our knowledge. Please remember we are human and a mistake or misprint is not impossible to happen, but we try our very best to make sure everything is advertised correctly and we are confident everything is always advertised correctly.
